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Bought a emachines netbook from the source with a $30.00 mail in rebate. Mailed it in early July prior to the postal strike, well they claim to have received it on august 6, 2011 and cheque was issued September 2, 2011. No cheque ever showed up there was no contact number just web chat so we chatted and following dialog:

Rebate HQ: "No we sent it to you"

Me:"I didnt receive anything."

Rebate HQ:"Ok we cancel that cheque and reissue you cheque to this address right?"

Me: Yes

Rebate HQ: "You can expect to see a cheque within 30 days!"

Me: "Another 30 days cuz you guys screwed up, I wonder if you even sent the cheque out in the first place!"

Then she ended chat and closed window on me!

I now looking for The Source head office phone number and letting them know what this rebate company is doing!

Product or Service Mentioned: Rebateshq Rebate.

Monetary Loss: $30.

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Anonymous
#362508

Hey just wondering if you got anywhere from your last post - I am having the same problem with almost identical results...claimed to have mailed cheque but none received. Did you write or contact the Source???

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